{"id":14282,"date":"2025-07-18T12:43:40","date_gmt":"2025-07-18T12:43:40","guid":{"rendered":"https:\/\/teknologi.omahbse.com\/loker\/jobs-list\/14282\/"},"modified":"2025-07-18T12:43:40","modified_gmt":"2025-07-18T12:43:40","slug":"customer-service-officer-pt-solusindo-bintang-pratama-denpasar-bali","status":"publish","type":"post","link":"https:\/\/teknologi.omahbse.com\/loker\/pt-solusindo-bintang-pratama\/14282\/","title":{"rendered":"Lowongan Denpasar Posisi Customer Service Officer di PT. Solusindo Bintang Pratama"},"content":{"rendered":"<p><strong>Tugas dan Tanggung Jawab:<\/strong><\/p>\n<ul>\n<li>Memastikan operasional Help Desk selama 24 jam setiap hari.<\/li>\n<li>Menerima dan memproses laporan gangguan dari pelanggan serta membuka tiket gangguan.<\/li>\n<li>Melakukan penginputan, pembaruan, dan penutupan data gangguan serta memberikan penjelasan mengenai penyebab gangguan (Reason for Outage\/RFO) kepada pelanggan.<\/li>\n<li>Menjaga komunikasi yang baik dengan pelanggan terkait status tiket gangguan.<\/li>\n<li>Melakukan analisis dan klasifikasi berbagai jenis gangguan.<\/li>\n<li>Menyusun rekap laporan gangguan secara harian, mingguan, dan bulanan.<\/li>\n<\/ul>\n<p><strong>Kriteria:<\/strong><\/p>\n<ul>\n<li>Pria, usia maksimal 25 tahun, diutamakan lulusan SMK TKJ.<\/li>\n<li>Memiliki pengalaman minimal 2 tahun dalam layanan pelanggan internet.<\/li>\n<li>Mampu berbahasa Inggris dan memahami perangkat komputer serta internet.<\/li>\n<li>Ramah, teliti, jujur, dan mampu berkolaborasi dalam tim.<\/li>\n<li>Berdomisili di Bali dan siap bergabung segera.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tugas dan Tanggung Jawab: Memastikan operasional Help Desk selama 24 jam setiap hari. 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